Terms & Conditions

Effective Date: September 2026 Last Updated: September 2026

These Terms & Conditions ("Terms") govern your access to and use of the website digiducksmarketing.com (the "Site") and the digital marketing services (the "Services") provided by DigiDucks Marketing ("DigiDucks," "we," "us," or "our"). By accessing the Site, submitting an inquiry, or engaging our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Site or engage our Services.

1. Our Services

DigiDucks Marketing provides digital marketing services, which may include but are not limited to:

• Lead generation
• Email marketing, copywriting, and automated funnels
• Social media management and content creation
• Content strategy and caption writing
• Brand voice and messaging development
• Website or landing page support
• Client marketing consultation and strategy

The specific scope, deliverables, timeline, and pricing for any engagement will be outlined in a separate proposal, contract, or statement of work agreed upon between DigiDucks and the client ("Client"). These Terms apply in addition to, and do not replace, any signed agreement between the parties. Where a signed agreement conflicts with these Terms, the signed agreement controls.

2. Client Responsibilities

To deliver Services effectively, Clients agree to:

• Provide accurate, complete, and timely information about their business, brand, and goals
• Provide timely feedback, approvals, and access to necessary accounts or platforms (e.g., email platforms, social media accounts)
• Ensure they have the rights to any content, images, trademarks, or materials provided to DigiDucks for use in campaigns
• Make payments according to the agreed schedule

Delays in providing information, feedback, or access may delay project timelines, and DigiDucks Marketing is not responsible for missed deadlines resulting from Client delays.

3. Payment Terms

• Fees for Services will be outlined in the applicable proposal or invoice.
• Payment is due according to the schedule specified at the time of engagement.
• Late payments may result in a pause of ongoing work until accounts are brought current.
• Unless otherwise agreed in writing, fees paid for Services already rendered are non-refundable.

4. Intellectual Property

• Upon full payment, Clients receive rights to the final deliverables created specifically for them (e.g., final copy, captions, email content) for their own business use.
• DigiDucks Marketing retains ownership of internal processes, templates, frameworks, and unused drafts or concepts developed during the engagement.
• DigiDucks may reference completed work (e.g., in a portfolio or case study) unless the Client requests confidentiality in writing.
• Clients are responsible for ensuring any materials they provide to DigiDucks Marketing (logos, images, copy, testimonials) do not infringe on third-party rights.

5. No Guarantee of Results

Digital marketing outcomes (such as leads, traffic, engagement, or sales) depend on many factors outside our control, including market conditions, platform algorithm changes, Client responsiveness, and industry competition. DigiDucks Marketing does not guarantee specific results, rankings, revenue, or performance metrics from any Service.

6. Third-Party Platforms

Our Services may involve the use of third-party platforms (e.g., email service providers, social media platforms). DigiDucks is not responsible for outages, policy changes, account suspensions, or other issues caused by these third-party platforms.

7. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of the engagement, and to use such information only for purposes of fulfilling the Services.

8. Termination

Either party may terminate an ongoing engagement according to the notice terms specified in the applicable proposal or contract. Upon termination, the Client is responsible for payment of all work completed up to the termination date.

9. Limitation of Liability

To the fullest extent permitted by law, DigiDucks Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or Site, including but not limited to loss of profits, data, or business opportunities.

10. Website Use

By using the Site, you agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Site
• Copy, reproduce, or distribute Site content without permission

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site or Services after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of the Philippines, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms, contact us at:

DigiDucks Marketing, Email: info@digiducksmarketing.com